Online Printing Services has the number of benefits over Traditional methods or by visiting printing outlet. Using online printing services gives you a more creative approach to control over your products and consider ideal for small businesses and Individuals. Designer Tools, Professional Customer Support, Custom Templates, Competitive pricing and Print on Demand services has completely changed the way to shop better. However, there are few challenges customer might face while printing online mentioned below.
1-You May Not Have Surety about Product Quality
Quality and the correct product is one of the common issue faced by customer while printing online. The quality of the product is often not up to the mark which is presented in the pictures. When you travel to local store or get your products printed personally you can touch and feel the paper thickness, sizes and examine product colors whereas in an online site you may not have clarity on the above specification when you order the first time.
2-You can Face Lack of Customer Support
Despite that fact, we are living in the Digital Age and its era of internet, Online Customer Support is still needed. Though many websites do provides customer support, it may not be as helpful as in-person meeting to a representative. Whereas in online buying customer may get stuck or confuse if the website has a complex design or huge product volume and in this scenario lack of customer support can create a problem for the customer.
3-Limited Design Options to Choose from
To get your product printed online you might feel that you got restricted towards a number of options to select as user design it on his own on online websites. Online website materials based on customer demands and sometimes customer find himself limited in choosing product size, stock and color options offered by an Online Printing Website.
4-Delivery Time is not Confirmed
Another challenge faced by the customer regarding online printing solution is with delivery time. Some websites do inform the delivery date right after placing the order, but not all. In online printing industry production and design process goes through different stages and several rounds of approval that’s why it is stated on websites that delivery takes minimum 4-6 days so It’s necessary for a customer to have the realistic approach about its order and know when they can expect their orders.
5-In Secure Online Payment methods
Though we have a number of Digital Payment Methods nowadays like Net banking, Credit or Debit card payments, Mobile Banking still the issue of digital payment failure can occur through website server error, payment gateway problem, and these types of technical glitches made customer in-secure and that’s why they prefer to pay cash. With online frauds faster rate, a user is becoming skeptical about sharing their card details via the online process.
Most websites that provide online printing services are working to overcome these issues to improve customer experience. We are offering Pakistan’s first state-of-the-art Print E-commerce Marketplace which delivers Web-to-print and Mobile to Print services for both business consumers and individuals. We also provide online & onsite designer services to help you gain more clarity. By using our Online Designer tool you can design templates without having any expertise. With registering an account, you can save designs, reordering and tracking status, our 24/7 availability of expert representatives answer any of your queries online.